Support

지원

salamTool, TinyDigits, PokoPuz의 공통 지원 페이지입니다. 자주 묻는 질문을 확인하거나 이메일로 문의하세요.

문의하기

If you encounter recognition issues, practice data issues, crashes, purchase questions, or account-related questions, please email us with your device model, system version, app name, and screenshots when helpful.

xinfeiae@outlook.com

salamTool app

salamTool Support

자주 묻는 질문

What should I do if recognition is inaccurate? Use a clear image with even lighting and no major obstruction. Complete invoice edges and straight text usually improve recognition quality.

Does salamTool support batch recognition? If batch processing is not available in the current version, please process images one at a time. We will continue improving the app based on user feedback.

How can I report a recognition error? Send the image type, incorrect field, and expected result. Please avoid sending complete documents with sensitive personal information unless it is necessary for support.

TinyDigits

TinyDigits Support

자주 묻는 질문

What does TinyDigits focus on? TinyDigits focuses on children's basic arithmetic practice with short, steady sessions.

What age is TinyDigits suitable for? TinyDigits is designed for children learning basic arithmetic. Parents can choose a pace that matches each child's current level.

Will a child's data be public? No. TinyDigits does not provide public leaderboards or social display features.

Where can I read the privacy policy? See the Tiny Digits Privacy Policy.

PokoPuz

PokoPuz Support

자주 묻는 질문

What does PokoPuz focus on? PokoPuz focuses on simple jigsaw puzzles with colorful scenes and small piece counts suitable for young players.

What age is PokoPuz suitable for? PokoPuz is designed for children and family play. Parents can choose puzzle difficulty based on each child's attention span and confidence.

Does PokoPuz require an account? No. PokoPuz is designed as a local puzzle experience and does not require account registration for normal play.

Where can I read the privacy policy? See the PokoPuz Privacy Policy.